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7 Steps of Problem Solving


When thinking of a solution, try to come up with as many ideas as possible. You never know which one will work in reality. Then, try the next one. Once you have a list of options, you can move on to the next step. Using this process will help you solve your problem more quickly.

Identifying the facts and assumptions

When solving a problem, identifying the facts and assumptions is a necessary step. Facts are known quantities, while assumptions represent a point of view. It is important to remember that your assumptions are not necessarily true. You may have a valid reason for believing a given thing, but this doesn’t mean that your assumption is always correct. You can test your assumptions to see whether they are true.

Defining the problem

Defining the problem is the first part of the problem-solving process. It is important to define the problem in the beginning so that you can begin to determine the appropriate course of action. Often, this step is difficult since the problem isn’t always obvious. To pinpoint its cause, you may need to gather additional information or analyze it from different angles. One way to do this is by using the “Five Whys” method, which is a problem-solving process that involves asking questions about the problem.

Once you have defined the problem, you’ll need to look at the different ways the problem could be solved. This step can help you determine the complexities of a problem and prevent you from settling on the wrong solution. The CATWOE checklist is a good tool for this step because it helps you identify contributing factors and keeps you open to different solutions.

Identifying the root cause

To begin problem-solving, you must identify the cause of the issue. This means gathering information from all relevant parties. It also means analyzing the situation firsthand to determine the factors contributing to the problem. It may be helpful to gather data from others who have encountered the problem and to consider the sequence of events that led up to it. This information may include underlying conditions that made the problem persist or issues that were unrelated to the central issue.

The root cause analysis process requires more time than simply listing the causes of a problem. The analysis begins on the shop floor, where most information will be available. The next step is to identify the causes of each cause, and the goal is to uncover as many as possible.

Selecting the best solution

Selecting the best solution for problem-solving involves ranking and evaluating the alternatives. This evaluation should be based on several criteria, such as cost-effectiveness, social acceptability, ease of implementation, and the extent of complexity. These criteria should be clear and consistent. In addition, the solutions must be able to achieve the desired results.

The first step is to gather information on the different solutions. This is done through brainstorming and group problem-solving exercises. Participants in a brainstorming session will bring different perspectives and expertise. After brainstorming possible solutions, they will analyze them and select the most appropriate one.