Can I Trust Fandom?
The Internet can be an unforgiving place. Here are a few tips to help keep you safe online.
Please ensure all required licenses, rights releases, and consents for living persons have been obtained before creating communities or pages (even wikis) about them. This will protect all involved – yourself, the community, and those visiting your page.
Fandom makes the internet easier to navigate with SSL certificates on all their websites, encrypting data exchanged between browser and website and protecting it from being altered by scammers.
Fandom was established by Jimmy Wales (yes, the creator of Wikipedia!) and Angela Beesley Starling in 2004 as a platform that drives fan communities, content, and experiences across multiple platforms. Their flagship product is Wiki software, enabling fans to build community sites about entertainment properties or their favorite characters.
Fandom offers various tools for hosting and managing these communities, such as collaborative writing, media management, advertising, and community support team assistance. Users may reach out via email or phone call with questions and concerns or use its knowledge base to self-solve issues. Fandom protects user privacy by requiring all newcomers to sign a waiver when joining.
Fandom can be a safe space online, and its members should follow some basic rules to remain secure online.
Fandom users must remain wary of phishing scams, in which someone attempts to gain your username and password by phishing for other communities on Fandom, such as alternative message boards. Phishing can lead to your account being compromised or vandalized – therefore, they must employ anti-malware software regularly updated.
Another safety tip is ensuring you use a secure Wi-Fi connection when accessing a site and never share your password with anyone, as this could lead to it being stolen and used to commit crimes on or off of the platform. Furthermore, 2FA should be enabled so your information is appropriately safeguarded.
Fandom welcomes communities (also known as wikis) on nearly any subject matter imaginable – large or small, famous or obscure, fictional or nonfictional, fictionalized history or documentary truth based. Every community must abide by Fandom’s Free Content License Agreement and refrain from publishing materials that violate it, such as hate speech, libelous material, or copyright violations.
Users violating community guidelines can be warned of their violation, with infractions not publicly displayed on the message wall. The warning system allows administrators and moderators to address specific instances of poor behavior and prevent repeat offenses; globally blocking accounts may also be taken in extreme cases; to implement this, community members must reach out to staff.
Fandom trademarks, logos, and page headers should not be used with products and services from other entities that do not belong to Fandom in a way likely to create customer confusion, disparage or discredit Fandom in any manner. You may contact our community support team for assistance using the Services.
Fandom recognizes the complexity and difficulty of the internet can be daunting, which is why it aims to foster communities for fans of movies, television shows, games, and other forms of media. Unfortunately, Fandom cannot control everything that occurs on its sites if your rights have been breached. If this has happened to you, please file a formal complaint with your data protection supervisory authority or the United States Federal Trade Commission as soon as possible.
The company is also accused of trying to close down sites they purchased, such as Gamepedia, by alleging copyright infringement when none was necessary – an approach unlikely to succeed given open source and derivative content platforms’ inability to provide concrete evidence of copyright infringements.